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NeoGen

NeoGen is an advanced, non-invasive nitrogen plasma skin regeneration treatment for the face and neck. It stimulates collagen and elastin production to target wrinkles, sagging skin, pigmentation, acne scarring, and general signs of ageing.

Procedure

60–75 Minutes

Price

From £1,250

Recovery

2-3 Days

Results

Gradual

Longevity

12–18 months

The treatment

NeoGen delivers controlled nitrogen plasma energy to the dermis, the thick protective layer of skin made up of fibrous and elastic tissue. By stimulating collagen and elastin, it improves skin firmness, texture, and tone, and can safely treat the full face and neck, including delicate areas such as the under-eye region.

  • Non-invasive, no needles
  • Minimal downtime – ideal as a lunchtime procedure
  • Thermal plasma energy contracts and tightens skin from deep within

At STORY Clinics, our team has undergone extensive training to ensure safe, precise, and natural-looking results. Treatments up to 1.8J energy can be performed by our Skin Experts, while higher energy treatments are carried out by a Southwell doctor for deeper concerns or more pronounced skin laxity. Topical numbing may be applied for comfort at higher energies.

Ideal for Addressing

  • Fine lines and wrinkles
  • Loose or sagging skin
  • Pigmentation and uneven tone
  • Acne scarring
  • Signs of ageing in the face and neck, including delicate under-eye areas

Why a Course of NeoGen Treatments is Recommended

For optimal results, a course of 3 treatments is recommended. Each session builds on the last, maximising collagen and elastin production for firmer, smoother, and more youthful skin. Gradual improvements are often visible within 2–4 weeks, with full results typically seen after completing the course. After the course, benefits can last 12–18 months, with only occasional maintenance sessions needed.

Package Options & Launch Offer

NeoGen is offered as a package of three treatments, with single maintenance sessions available after completion:

Course Options:

  • Full Face – from £1,250 (Skin Expert, up to 1.8J)
  • Full Face – from £1,750 (Doctor, >1.8J energy)
  • Full Face & Neck – from £1,500 (Skin Expert, up to 1.8J)
  • Full Face & Neck – from £2,000 (Doctor, >1.8J energy)

Maintenance Sessions (after 6-12 months):

  • Full Face – from £500
  • Full Face & Neck – from £650

Real Results, Real Stories

Don’t just take our word for it, discover the experiences and results our patients have had at STORY Clinics. Want to share your own experience? Click here to leave a review for our Southwell Clinic or Marylebone Clinic.

Anne-Marie Chanthana

I’ve been coming to Story clinic for 4 years now. Everything is perfect, from the kindness of the receptionist to the professionalism of the doctors. Always very happy with my treatments. Visiting the clinic once a year is part of my annual routine.

Theo Lambrou

I’ve been coming to Story for a few years now and have always been happy with the results. Dr Tristan is very knowledgeable and consistently delivers natural results. Maja is lovely & professional. The reception team is also welcoming and polite every time.

Paula Gullett

Lovely clinic with great results from Dr Marcus. He takes the time to listen to you and always ensures natural results. I wouldn’t trust anyone else! She gives amazing advice, and I am always so extremely happy with my results.

Anne C

I’ve been coming to Story clinic for 4 years now. Everything is perfect, from the kindness of the receptionist to the professionalism of the doctors. Always very happy with my treatments. Visiting the clinic once a year is part of my routine.

Amir Sadegh

I’ve had several procedures done at Story Clinic and I can’t recommend them highly enough. What truly sets them apart is their integrity. Their advice is always honest, and it’s clear that their priority is your well-being, not profit.

Ellie H

I just had my first session of polynucleotides with Dr Sophie and the entire process was so lovely from start to finish. I had a thorough consultation, treatment was painless, and I finished feeling comfortable, relaxed, and ready to book my next session!

Cara Holtam

I couldn’t recommend Story more highly. They are a friendly, professional and incredibly knowledgeable skin care clinic, who offer a wide range of treatments. They make you feel very comfortable and relaxed and give results that show. Love it!

Paula Dececco

I've been coming to Story clinic in Southwell for years. Dr Heer is very professional, friendly and the clinic is doctor-led - it's very reassuring that they are level 7 trained, qualified, and knowledgeable. I am very pleased with my treatment.

Paula Dececco

I’ve recently had lip and cheek filler by Dr Harpreet in the Southwell Clinic. First of all the clinic is beautiful, it feels very homely, and the decor is stunning. I would absolutely recommend Dr Harpreet and Story Clinics and will definitely head back when I need my top-up.

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